Accelerating Land Registry Transactions with AI

A I • Jan 23,2025

Summary:

The implementation of AI in Hellenic Cadastre, responsible for Greece’s property records, reduced processing time from hours to 10 minutes, cut costs, and improved efficiency and transparency. This transformation boosted the Greek economy by enabling faster and more secure property transactions.

Client: 

Hellenic Cadastre, under Greece’s Ministry of Digital Governance

Problem Statement: 

The manual, paper-based property transaction process was slow and inefficient. Citizens faced delays of months to finalize property ownership, and the system burdened local registry offices with repetitive tasks, increasing costs and errors.

To streamline the process, Hellenic Cadastre wanted to introduce AI into the property buying process. 

 

Results: 

  • Reduced processing time from hours to under 10 minutes.
  • Cost per transaction assessment decreased from €15 to €0.11.
  • 90% of transactions processed online, providing real-time transparency and data access.
  • 94% of time saved on property assessments.
  • 150 public servants are upskilled with AI literacy.

AI Solution Overview:

Hellenic Cadastre leveraged Azure OpenAI Service to:

  1. Automate Document Analysis: AI reads, categorizes, and assesses property contracts, applying legal rules to streamline decision-making.
  2. Digital Assistant: A chatbot answers citizen queries, reducing workloads at registry offices.
  3. Predictive Analytics: Power BI integrates performance data for resource allocation and financial planning.

References: 

  1. From months to days: Hellenic Cadastre speeds up land registry transactions with Azure OpenAI. https://www.microsoft.com/en/customers/story/20308-hellenic-cadastre-azure-open-ai-service

Industry: Public Services

Vendor: Microsoft

Client: Hellenic Cadastre, Greece

Publication Date: 2024

 

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